Privacy Policy

At Resilient Roots Therapeutic Services, we are deeply committed to maintaining the privacy and confidentiality of our clients. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information during the course of therapy. By engaging in therapeutic services with us, you consent to the collection and handling of your information as described below.

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Information Collection and Use

We collect only the information necessary to provide high-quality therapeutic services in alignment with the ethical standards of the National Association of Social Workers (NASW) Code of Ethics. This may include personal identification information (e.g., name, email address, phone number), health information, and any other relevant details shared during therapy sessions.

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Confidentiality and Disclosure

Your privacy is a top priority at Resilient Roots. All information shared during therapy sessions is confidential and will not be disclosed without your written consent, except in the following circumstances required by law and ethical standards:

• If there is a credible threat to your safety or the safety of others.

• In cases of suspected abuse or neglect of a child, elderly person, or vulnerable adult.

• As mandated by court orders or legal proceedings.

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Data Security

We take the protection of your information seriously. We use appropriate technical and administrative measures to secure your data against unauthorized access, alteration, or disclosure. However, please note that no method of electronic transmission or storage is 100% secure. While we strive to implement commercially reasonable safeguards, we cannot guarantee complete security.

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Access to Your Information

You have the right to access, review, and request corrections to any personal information we have collected. If you would like to view, update, or delete your personal data, please contact us directly.

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Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on our website, and we encourage you to review the policy periodically for updates.

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Contact Us

If you have any questions or concerns regarding this Privacy Policy, please feel free to reach out to us at contact@resilientrootsmh.com or call us at 484-362-9456